Professional summary

Graduate ICT support engineer with a Master of Cybersecurity from Monash University. I diagnose and resolve installation and software problems, test systems for functionality and security, and write technical documentation. I hold the Google IT Support Professional Certificate and ISC2 CC, and I am preparing for Microsoft AZ-900.

Key skills

  • Support. Installing, configuring and troubleshooting laptops, software, Windows and Linux; system administration.
  • Testing. User, system and security testing; reviewing systems against standards to find high-risk areas.
  • Networking. Core networking concepts including IP addressing, DNS and DHCP, from Google IT Support coursework and university study.
  • Security. Phishing and malware awareness, network security, vulnerability scanning with Nmap, Nuclei, Burp Suite, Wireshark and Metasploit, code analysis with SonarQube.
  • Technical documentation. System specifications, setup and troubleshooting guides, security reports.
  • Cloud. Microsoft Azure fundamentals (AZ-900 in progress).
  • Data and scripting. Oracle SQL, basic Python and C#, currently learning PowerShell and Bash.

Experience

Delivery Rider (part-time)

Uber Eats, Melbourne, Australia. Part-time.

  • Deliver orders by e-bike, deal with customers directly and keep to delivery times.

Information Technology Intern

PT. Mede Media Softika, Jakarta, Indonesia (remote). Mar 2023 to Sep 2023.

  • Worked with an IT team on a client database project, handling company data securely and documenting clearly.
  • Loaded and merged client data into an Oracle database using SQL Loader, with a custom command for each document.
  • Diagnosed upload errors through logs, fixed SQL queries and moved checked temporary data into final tables.
  • Configured a locally hosted web app with TOAD, Visual Studio and IIS, writing custom parameters in C#.

Projects

BeyondReAim team web platform, ICT support, testing and security (FIT5120)

Monash University

  • Set up the team's laptops to run the app and its tools locally, and resolved installation problems.
  • Tested each iteration (user, system and security testing) and flagged high-risk gaps against agreed standards.
  • Added rate limiting, and with developers fixed a CORS issue and moved admin database access to least privilege.
  • Ran Nuclei scans and set up SonarQube, then wrote the security report for the team.
  • Co-wrote handover documents: system specification, setup, troubleshooting and incident response guides.

Education

Master of Cybersecurity

Monash University, Melbourne, Australia. Graduating October 2026.

  • Coursework in threat detection, network security and secure systems, with a vulnerability scanning practical.

Bachelor of Technology, Computer and Information Systems Security (Information Assurance)

International Islamic University Malaysia. Completed.

Volunteering

Food and Beverage Volunteer

Festival Indonesia (arts and culture), Federation Square, Melbourne. Oct 2026, one day.

  • Ran the food and beverage stall and sold items directly to about 100 visitors.
  • Handled cash payments, giving correct change and counting the physical cash takings at the end of the day.
  • Counted sold and unsold stock against opening inventory, then calculated the day's sales and profit.

Publications Manager

Sharing For Surrounding 2019 (poverty alleviation). Jul 2019, one month.

  • Prepared the donation event by running its media publicity.
  • Worked with the food bureau to prepare the basic needs items and transfer them to the event location.
  • Worked with other volunteers on advertising to potential donors.

General Volunteer

Brotherhood Of Harmony: Deliver Salam & Smile Campaign (arts and culture). May 2018, one month.

  • Helped prepare the event by creating posters and graphical materials.
  • Gathered photos during the event to share on social media and publicise its benefits.

Publications Assistant

Majelis Musyawarah Tertinggi (MMT) XXV 2017 (education). Oct 2017, one month.

  • Prepared the presentation materials the committee needed for the event.
  • Prepared the graphical posters used to advertise it.

Publications Assistant

Indonesian Day 2017 (arts and culture). Sep 2017, one month.

  • Gathered photos and videos of participants throughout the one-week event.
  • Made the graphical posters used to advertise it.

Publications Assistant

Psychology and Life 4 Conference (health). Apr 2017, one month.

  • Prepared graphical media and design, and promoted the event on social media and with physical posters.
  • Helped the organiser with the slides and materials needed during the event.

Publications

A Conceptual eHealthCare4U Digital Platform Business Model: Ensure healthy lives and promote wellbeing for all ages of Healthcare and including prevention & cure

International Journal of Computer Science and Information Technology Research, Vol. 8, Issue 3, July to September 2020

  • Co-authored with Issa Mahamat Issa Ahmat, Gaber Amer Abdullah Saleh Yahya and Abdul Rahman bin Ahmad Dahlan.
  • Read the paper

Get in touch

Email is the easiest way to reach me. I'm based in Melbourne, Victoria.

Email me LinkedIn Download resume (PDF)